Finding a good third-party agency partner is tedious and time consuming. But as delinquencies rise and the volume becomes too much to manage in-house, working with an agency partner could be the best way to increase revenue on delinquent and charged off accounts. At the very least, it’s a crucial part of a well-balanced collections strategy.

We asked leaders from the most respected third-party debt collection agencies what they wish their clients knew about third-party collections and what they wish they could tell prospects.

Here’s what they said:

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