We may be headed for an economic downturn and it may not look anything like the recession of 2008. What's more, consumers may be relatively healthy financially right now and employment is low, but high interest rates and high inflation will likely erode consumers' ability to repay.
Adjustments to your collections and recovery strategy now could pay dividends now and in six months when ability to repay may look very different, argues Experian Senior Dir. of Product Management Matt Baltzer.
In this Collections & Recovery Executive Q&A, Experian's Baltzer explains:
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