What you'll learn: The Regulation F implementation deadline has passed and guess what? It's time for collection agencies to turn their focus back to their digital collections strategy. Read on for a quick guide to digital debt collections strategy key trends, best practices for a successful post-Reg F digital approach, and what collection agencies should be thinking about in early 2022.

Implementing Regulation F was a huge project for collections agencies and it compelled many of them to put digital collections strategic plans on hold. Many (most?) in the collections world instead took a triaged approach to Reg F implementations, prioritizing compliance with the Model Validation Notice and 7x7x7. If agencies were not already focused on digital collections, the end of 2021 was not the time to start.

But now that we have a little bit of space from the effective date, where should agencies be focused?

View this content by subscribing

Please register to unlock this content

I already have an account. Log in