A Quick Overview of Modern AI for Lenders
Our latest white paper offers a snapshot at the current state of AI usage in lending, with a specific focus on regulatory alignment. Authors Aaron McGuire and Syed Raza PhD....
Machine Learning
The End of Outbound Calling and the New Customer Experience Era in Collections
Reg F set some companies back on their heels, but not Firstsource. Since 2017, Firstsource has been operating using a customer-centric, digital-first collections methodology and they aren’t stopping any time...
How to Use AI and Machine Learning in Collections Right Now
You can find the terms "AI," "artificial intelligence" and "machine learning" all over collections. You might also assume that most everyone in the industry has integrated AI and machine learning...
The 4 Most Common Mistakes Plaguing Data Science and AI for Debt Collection
June 24, 2021 · Data Analysis,Machine Learning,AI,Start Here WHAT YOU'LL LEARN: How to fix the four most common mistakes behind failed AI / machine learning implementation for debt collection, including: having a...
COVID, the CFPB, and Tech Have Changed the Game - Here Is How You Adapt
“Tactics is knowing what to do when there is something to do; strategy is knowing what to do when there is nothing to do.” - Savielly Tartakower, International Chess Grandmaster....