Tech Implementation

July 17, 2024 by Kim Phan, Lori Summerfield in Compliance

DOJ Releases Final Rule on Web Content Accessibility Requirements for State and Local Governments Under Title II of the ADA

On April 8, the U.S. Department of Justice (DOJ) released its Final Rule to revise existing regulations implementing Title II of the Americans with Disabilities Act (ADA). This Final Rule...

May 8, 2024 by Aaron McGuire, Syed Raza PhD. in AI

A Quick Overview of Modern AI for Lenders

Our latest white paper offers a snapshot at the current state of AI usage in lending, with a specific focus on regulatory alignment. Authors Aaron McGuire and Syed Raza PhD....

April 24, 2024 by Mike Olsen in AI

AI Chatbots in Banking: 5 Tips to Monitor Effectiveness

AI-powered chatbots are poised to bring efficiency to banks and streamlined service to customers. Here’s what you should keep in mind when it comes to a new technology like AI...

September 13, 2023 by Erin Kerr in Collections Strategy

4 Ways to Sharpen Your Outbound Calling Strategy

Economic conditions over the last three years have encouraged collections departments to focus on technology more than ever before. For many, this means integrating new technology and building strategies around...

August 15, 2023 by Bryce Noel in SMS

What is Account-to-Person (A2P) Messaging?

In today's digital era, effective communication is crucial for debt collectors, looking to maximize their recovery rates. Account-to-Person (A2P) messaging has emerged as a game-changing tool in engaging with consumers...

August 2, 2023 by Amanda Parada in Operations

Industry Insights: What's on the Mind of RCM Leaders

Tight budgets. Staff shortages. Automation and AI. Revenue growth. These are just a few of the hot topics facing executives in the revenue cycle management (RCM) industry. What do RCM...

July 10, 2023 by Erin Kerr in Communication

Get Your Collections Calls Answered: 3 Key Takeaways from TransUnion's State of Customer Outreach

Why isn’t anyone answering the phone? This has been the central challenge in collections & recovery for what seems like forever, and lately, the answer seems like a simple one:...

June 21, 2023 in Tech Implementation

An Easier Way to Accelerate Payments

This article originally appeared on Finvi's blog, and is reposted here with permission. In an era of workforce shortages, organizations are looking at all their options to improve employee efficiency...

May 30, 2023 by Chief Product & Technology Office at Finvi Raj in Tech Implementation

[Video]:The Top 3 Tech Trends in ARM

Technology is changing the way we live at a breakneck pace. For the ARM industry, the transition has been slower, and now, it seems the changes are coming all at...

February 1, 2023 by Kevin MacKenzie in Tech Implementation

5 Auto Finance Industry Challenges to Overcome in 2023

This article originally appeared on Prodigal's blog. It's reposted here with permission. Measured by revenue, the market size of the U.S. auto finance industry was $151 billion in September 2022....