It’s impossible to manually manage call compliance.
Even before Regulation F, companies in recovery and collections had to contend with layers upon layers of call compliance rules, including permissible times as defined in the FDCPA, plus the TCPA and all of the state requirements.
Last year, Reg F added yet another massive set of rules for ARM companies to follow. And companies that fail to integrate Reg F compliance into all relevant business processes will get burned, argues Jesse Bird, the Chief Technology Officer at TCN.
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